![]() ![]() ![]() ![]() PC: go to the sound settings of your laptop and select your Beats as the audio component.įorget device option: Still unable to pair? Try the following steps as a last resort:.Make sure your Beats are selected in "Output and Input". MacBook: go to the Apple menu > "System Preferences" > "Sound".iPhone/iPad/iPod: go to "Settings" > "Bluetooth" > and select your Beats.Settings: The settings of the device that you want to pair your Beats may differ from device to device: Make sure to keep them away from other Bluetooth devices and all household or electronic appliances that emit waves, as this can interfere with the connection. Location: We recommend that you place your Beats near the device you want to pair it to - try to keep them within 30 feet of one another. However, if your Beats still don't pair properly try these additional troubleshooting options: Resetting and/or cleaning should resolve your audio issue. Clean the cable with a dry and soft cloth - don’t use liquids or cleaning products.Disconnect the cable from all devices and power sources.If you experience a charging issue because of the cable, clean it like so: Always store your earbuds in their protective case and avoid contact with sunlight, heat, or cold.It’s best to remove the charger from the case rather than unplugging the cable from the power source. Don’t allow your Beats to come into contact with liquid or humidity.Remember: Refurbished earbuds and protective cases are not waterproof. Use a wet cloth to clean the ear tips - remove them from your Beats first, and be sure to rinse and dry them before placing them back on your earbuds.It’s important to keep the ear tips on your Beats clean. If resetting your Beats does not resolve your audio or pairing issues, try cleaning the earbuds. Press and hold the power button and volume down button for 10 seconds and release to reset your Beats.Connect your earbuds to a power source.The light will blink white to indicate that your Beats have been reset.Press and hold the system button until the light blinks red and white then release the button.Make sure that both earbuds are in the charging case - keep the case open.When the light blinks, release both buttons to reset your Beats.Press and hold the power button and volume down button for 15 seconds.I have audio or pairing issues Reset your Beatsįind your model below and follow the instructions to reset your earbuds: Try these tips from our tech experts for a quick fix. Your Beats don't turn on? Don't charge effectively or at all? Experiencing issues with the sound or pairing? These are some of the most common issues with Beats earbuds. ![]()
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